Parliament House Senior Tour Guide
The Department of the Legislative Assembly provides administrative and procedural support to the Legislative Assembly and its committees. The Tours and Customer Service Unit (TCSU) provides community engagement programs, particularly tours and programs for school students. When Parliament is sitting, the Unit provides support to the Assembly Chamber.
The primary focus of this position is to provide support to the TCSU by conducting tours at Parliament House, assisting with the regional visits program, conducting metropolitan visits to schools, taking bookings for the tours program, and sharing front-of-house duties with other tour guides. The work covers non-sitting weeks, when the community engagement program is most busy, as well as sitting days, when the focus in Chamber support.
The successful applicant will be an excellent communicator, with well developed interpersonal skills, have superior customer service skills, and be team-oriented.
Applications close: 5.00 pm Friday 18 July 2014