As you may know, many of our students were not born in Australia, this brings a whole new aspect to the mentoring relationship where communication skills, cultural knowledge and sensitivity are tested for both the mentee and the mentor. It is important to be open and honest about cultural differences and try to learn from each other. For example, some students from different backgrounds prefer to have a lot of structure and formality in their work and study, so they may need more direction and structure to the program from you (including objectives, meetings, action points, reflection etc) and this can help them feel in control.
Additionally, many students may lack the confidence to network or meet others outside of their familiar social groups. Realistically if the mentee wants to work in Australia, this is a developmental need which should be addressed. Mentors are in an ideal position to encourage them and help them develop their socialising and networking skills.
Ways to improve cultural understanding:
Establish realistic objectives with your mentee, explain the importance of honest feedback and that you would like the mentee to be honest with you as well
Listen to your mentee's story and familiarise yourself with their background
Seek clarification where things aren't clear and reframe questions and answers using different vocabulary to improve understanding
Discuss some of the key communication and management styles used in your organisation
Introduce your mentee to migrants who have made a successful transition into the Australian workforce and ask your mentee to identify some key success factors from that person's career path
Please do not hesitate to contact the BECC if you have any questions or discuss your experience gsbe-careers@unimelb.edu.au
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